Assistant Studio Executive
Branding & Marketing
Mumbai, India
Your Mission
To assist customer delight team with day-to-day tattoo studio operations which involves calling new leads, following up prospects, scheduling clients appointments, handling in-store customers, assisting artists and studio managers.
About us:
Aliens Tattoo is a premium chain of tattoo studios that has been at the forefront of the tattoo industry since its founding in 2011. We have seen astronomical success in the past decade, with our revenue growing 8X in the last 5 years and our team expanding from a small group of artists to a team of 150 employees across various functions and departments.
In addition to our core services of tattooing, art, design, and piercing, we are also pioneers and revolutionaries in the tattoo education industry. Our tattoo education platform and school have helped aspiring tattoo artists learn the skills and techniques they need to succeed in the industry. We are committed to delivering exceptional quality and service to our clients, and we are deeply committed to helping our employees find their purpose and grow as individuals and professionals.
Responsibilities:
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Calling new leads and follow ups to increase the revenue of the studio.
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Scheduling appointments.
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Studio management.
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Inventory tracking.
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Assisting tattoo artists with studio operations.
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Capturing customer details as per the process.
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Provide immersive customer service experience.
Qualifications:
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Bachelor's degree or its equivalent at least 1 year of experience Should have a fair knowledge of excel.
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Experience working on CRM.
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Excellent written and verbal communication skills.
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Great people skills and customer service skills.
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Previous sales or store management experience is a strong plus.
What does it mean to be an Alien?
Our Pride:
At Aliens Tattoo, we pride ourselves on our amazing company culture. We are a diverse, inclusive start-up filled with creative, candid people who care about each other's growth and success. We are a cool place to work, where you will be surrounded by a team of talented artists, craftspeople, and storytellers who are passionate about using their skills and talents to elevate lives through art and ink. We believe in creating experiences and are super committed to creating a highly experiential environment for our clients.
More than just a job:
We believe that work should be more than just a job - it should be a place where you can find purpose, explore your passions, and be your authentic self. We offer a challenging, dynamic work environment where you can grow and develop as a person, both personally and professionally. Whether your profile is of an artist or not, we believe everyone is an artist who loves to serve through his/her purposeful work and we are committed to helping you reach your full potential and achieve your goals.
Found our purpose:
Aliens are deeply people-centric and strive to build meaningful relationships with our people, and we care intensively about serving with purpose. If you are looking for a place to work where you can be part of a fun loving, supportive, collaborative team and make a real difference in people's lives, Aliens Tattoo is the place for you. We are a supportive, collaborative team that values diversity, inclusivity, and creativity. We believe in having fun and enjoying what we do, and we strive to create a positive, engaging work culture where everyone feels welcome and valued. This is a place where we, all of aliens, have found our purpose and got to be more than who we are and we welcome you to find yours.